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Zain Jordan has been awarded the ISO 22301:2019 certification in Business Continuity Management by SGS, a global leader in inspection, verification, testing, and certification.

Zain Jordan received the ISO 22301:2019 certificate for adhering to recommended international standards, implementing necessary measures to handle disasters and risks to ensure the continuous operation of its network, quickly restoring services with the same quality, minimizing the probability of occurrences, and efficiently managing and addressing challenges. The company demonstrated its ability to respond effectively and promptly during emergencies to guarantee the continuity of its business and services for customers with the same high quality.

In conjunction with receiving this certification, Zain reiterated its commitment to providing highly reliable communication services and business solutions. The company highlighted that this achievement confirms its market leadership by meeting all individual customer needs through comprehensive and integrated digital services, contributing to the development of vital business sectors, and accelerating the pace of digital transformation in the Kingdom. This recognition also reflects the dedication and outstanding efforts of Zain's team in offering the latest and best innovative and unique services, adhering to best practices, and maintaining service continuity and customer trust.

Zain Jordan continuously improves its operational processes and develops its services by implementing specific plans and measures to ensure the uninterrupted availability of its services. The company anticipates challenges and responds quickly, reducing potential downtime during emergencies.

It is worth mentioning that in 2010, Zain received the ISO 27001:2013 certification for Information Security Management Systems from SGS for applying all necessary measures to protect its networks and systems and safeguard customer information from breaches. Additionally, Zain's regional data storage and disaster recovery center, "THE BUNKER," was awarded the Tier III Gold certification for Operational Sustainability by the Uptime Institute at the end of last year, recognizing its commitment to achieving full performance of its data center infrastructure, and implementing preventive and corrective maintenance programs to mitigate operational risks even during emergencies.