jordan pulse -
AMMAN
In a first-of-its-kind move in the Kingdom, Orange Jordan has launched a new feature through its integrated "Max it" application, enabling customers to purchase "Ma'ak" postpaid lines equipped with expenditure control options to seamlessly monitor internet usage and monthly costs, with immediate activation via the app without visiting Orange showrooms.
The step aims to reshape telecommunications customer service standards by offering a fully end-to-end digital experience via a single unified platform, reinforcing the company's role as a digital partner committed to delivering on its service promises.
Key Privileges and Service Features
The newly launched service provides customers with several tailored features:
Lifetime Bonus Data: 25% additional free gigabytes added to the chosen package for life.
Number Selection: Freedom to choose numbers from an extensive online directory.
SIM Flexibility: Option to choose an eSIM for instant activation or a physical SIM with scheduled home delivery.
Fully Digital Processing: Complete purchasing, number selection, and electronic payment executed via mobile in a single step.
Orange Jordan reaffirmed that introducing this feature forms part of its overarching strategy to deliver customer-centric digital solutions as a leading and responsible digital provider in the Kingdom.
The company continues to empower its user base through value-added platforms like "Max it," which consolidates telecommunications management, promotional offers, and a dedicated rewards program allowing users to accumulate points on subscriptions and redeem them for exclusive benefits.
Source: Rum News Agency