Yesterday, Al Kindi Hospital participated with the Health Institutions Accreditation Council in the Change Day 2023 initiative under the slogan “The Patient’s Voice is the Basis of Care” in conjunction with World Patient Safety Day launched by the World Health Organization.
The Change Day activities in the hospital included initiatives and pledges from the various departments and divisions that were implemented on the ground, which varied to spread team spirit and love among employees to provide the best services, and provide an appropriate healthy environment by developing systems, listening to the patient’s voice to reach the best care, and providing advice. The necessary education and encouragement for mothers to complete breastfeeding in the correct manner, directing the patient to be aware of his rights and duties upon admission so that he can participate in care plans effectively, promptly performing in emergency departments and relieving pain, and listening to all patients’ suggestions daily regarding improving the treatment plan and services provided to them through the electronic system. accredited in the hospital, providing pharmaceutical consultations, providing advice on everything related to laboratory tests, listening to patients’ comments and meeting their desires for meals under the supervision of nutritionists, and improving quality standards in sterilizing instruments.used for patients.
These various initiatives, pledges, and events aimed to motivate staff to work on improving the quality of services provided to patients, increase their knowledge, encourage them to engage in their treatment plan, work to improve the relationship between staff and patients, and monitor their suggestions and opinions to maintain the hospital’s approach to providing optimal service to patients and improving it through developing quality. health care .
It is worth noting that Al-Kindi Hospital is a private hospital that includes all medical specialties and specialized centers in obesity surgery, plastic surgery, liposuction, vascular surgery, fertility center, lithotripsy, interventional radiology, cancer detection (breast cancer), organ transplantation operations, catheterization operations, open heart surgery, and the gastrointestinal endoscopy unit and ducts. The gallbladder has ten specialized operating rooms for major operations and a special ambulance and emergency department with the latest equipment and modern ambulances.